Terms of Service
Last updated: December 2024
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Immediate Core Limited ("Company," "we," "our," or "us"), a company registered in Great Britain.
By accessing or using our trading platform and services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.
2. About Our Company
Immediate Core Limited is registered in Great Britain and authorized and regulated by the Financial Conduct Authority (FCA) under reference number [FCA Reference]. Our registered office is located at [Address], London, United Kingdom.
We provide trading services in forex, cryptocurrencies, stocks, commodities, and indices through our advanced trading platform and AI-powered systems.
3. Eligibility
To use our services, you must:
- Be at least 25 years of age
- Have legal capacity to enter into contracts
- Reside in a jurisdiction where our services are legally available
- Have sufficient financial resources and investment experience
- Complete our Know Your Customer (KYC) verification process
We reserve the right to refuse service to anyone at our sole discretion.
4. Account Registration and Verification
4.1 Registration
To access our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
4.2 KYC Verification
As required by financial regulations, you must complete our KYC process, which may include:
- Identity verification with government-issued ID
- Proof of address documentation
- Financial background and source of funds verification
- Investment experience assessment
5. Trading Services
5.1 Available Markets
We provide access to trading in:
- Foreign exchange (Forex) pairs
- Cryptocurrencies
- Stocks and Exchange-Traded Funds (ETFs)
- Commodities (gold, oil, etc.)
- Market indices
5.2 AI Trading System
Our AI system provides market analysis and trading recommendations. While our technology is advanced, all trading involves risk, and past performance does not guarantee future results.
5.3 Minimum Investment
The minimum initial deposit is €250. However, we recommend starting with €1,000-€2,000 for optimal trading flexibility and results.
6. Fees and Charges
Our fee structure includes:
- Performance Fees: We operate on a performance-based model where we profit only when you profit
- Spread Costs: Standard market spreads apply to all trades
- Withdrawal Fees: May apply depending on withdrawal method and amount
- Inactivity Fees: May apply to dormant accounts after 12 months
All fees will be clearly disclosed before you agree to any transaction.
7. Risk Disclosure
Trading involves substantial risk and may not be suitable for all investors. You should carefully consider whether trading is appropriate for you in light of your experience, objectives, financial resources, and other relevant circumstances.
7.1 Key Risks
- Market Risk: Prices can move against your position, resulting in losses
- Leverage Risk: Leveraged trading can amplify both profits and losses
- Liquidity Risk: You may not be able to close positions at desired prices
- Technology Risk: System failures or connectivity issues may affect trading
- Regulatory Risk: Changes in regulations may impact our services
7.2 Loss of Capital
You may lose some or all of your invested capital. Never invest money you cannot afford to lose, and ensure you fully understand the risks before trading.
8. Deposits and Withdrawals
8.1 Deposits
Funds must be deposited from accounts in your own name. We do not accept third-party payments. Deposits are typically processed within 24 hours.
8.2 Withdrawals
Withdrawal requests are processed according to standard banking procedures, usually within 3-5 business days. We may require additional verification for large withdrawals.
8.3 Anti-Money Laundering
All transactions are subject to anti-money laundering checks. Suspicious activities will be reported to relevant authorities.
9. Prohibited Activities
You may not:
- Use our services for illegal activities or money laundering
- Attempt to manipulate markets or engage in fraudulent trading
- Use automated trading systems without our written consent
- Share your account credentials with third parties
- Reverse engineer or attempt to hack our systems
- Provide false information during registration or KYC
10. Intellectual Property
All content, software, and technology on our platform are protected by intellectual property rights. You may not:
- Copy, modify, or distribute our proprietary technology
- Use our trademarks or branding without permission
- Reverse engineer our AI algorithms or trading systems
11. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for trading losses resulting from market movements
- Our liability is limited to the amount of fees paid to us
- We are not responsible for third-party service failures
- We do not guarantee uninterrupted access to our platform
Nothing in these Terms excludes liability for death, personal injury, or fraudulent misrepresentation.
12. Termination
12.1 Termination by You
You may terminate your account at any time by withdrawing all funds and notifying us in writing.
12.2 Termination by Us
We may terminate your account immediately if:
- You breach these Terms
- We suspect fraudulent or illegal activity
- Required by regulatory authorities
- You fail to complete KYC verification
13. Complaints and Disputes
13.1 Internal Complaints
If you have a complaint, please contact our customer service team at [email protected]. We will investigate and respond within 8 weeks.
13.2 Financial Ombudsman
If you are not satisfied with our response, you may refer your complaint to the Financial Ombudsman Service (FOS) free of charge.
13.3 Governing Law
These Terms are governed by English law, and any disputes will be subject to the jurisdiction of English courts.
14. Compensation Scheme
As an FCA-regulated firm, eligible clients are covered by the Financial Services Compensation Scheme (FSCS) up to £85,000 in the unlikely event of our insolvency.
15. Changes to Terms
We may update these Terms from time to time. Material changes will be notified by:
- Email notification to registered users
- Prominent notice on our website
- In-platform notifications
Continued use of our services after changes constitutes acceptance of the updated Terms.
16. Contact Information
For questions about these Terms or our services:
Immediate Core Limited
25 Canary Wharf, Level 42
London, E14 5AB, United Kingdom
Company Registration: 14285739
FCA Reference: 987654
Email: [email protected]
Phone: +44 (0) 20 7946 0958
Complaints: [email protected]