Privacy Policy
Last updated: December 2024
1. Introduction
Immediate Core Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our trading services.
We are registered in Great Britain under company registration number [Company Number] and are regulated by the Financial Conduct Authority (FCA).
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Complete KYC (Know Your Customer) verification
- Contact us for support
- Subscribe to our communications
This information may include:
- Full name and contact details
- Date of birth and identification documents
- Financial information and trading history
- Employment and income details
- Bank account and payment information
2.2 Technical Information
We automatically collect certain technical information when you use our services:
- IP address and device information
- Browser type and version
- Usage data and analytics
- Cookies and tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- Account Management: To create and maintain your trading account
- Regulatory Compliance: To comply with KYC, AML, and other regulatory requirements
- Service Provision: To provide trading services and customer support
- Risk Management: To assess and monitor trading risks
- Communication: To send important account updates and marketing communications
- Security: To protect against fraud and unauthorized access
4. Legal Basis for Processing
Under GDPR, we process your personal data based on:
- Contract: Processing necessary for our trading services contract
- Legal Obligation: Compliance with financial regulations and AML requirements
- Legitimate Interest: Fraud prevention, security, and service improvement
- Consent: Marketing communications (where applicable)
5. Information Sharing
We may share your information with:
- Regulatory Bodies: FCA and other financial regulators as required
- Service Providers: Third-party services that support our operations
- Legal Authorities: When required by law or to protect our rights
- Business Partners: Liquidity providers and trading platforms (anonymized data only)
We do not sell your personal information to third parties for marketing purposes.
6. Data Security
We implement industry-standard security measures to protect your personal information:
- 256-bit SSL encryption for data transmission
- Secure data centers with 24/7 monitoring
- Regular security audits and penetration testing
- Multi-factor authentication for account access
- Employee training on data protection
7. Your Rights
Under GDPR, you have the right to:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (subject to legal requirements)
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to processing based on legitimate interest
To exercise these rights, contact us at [email protected]
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Generally, we retain client data for 7 years after account closure as required by financial regulations.
9. International Transfers
Your data may be transferred to and processed in countries outside the UK/EEA. When we do this, we ensure appropriate safeguards are in place, including:
- Adequacy decisions by the European Commission
- Standard contractual clauses
- Binding corporate rules
10. Cookies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website performance and usage
- Provide personalized content
- Ensure security and prevent fraud
You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
11. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our platform
12. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Immediate Core Limited
25 Canary Wharf, Level 42
London, E14 5AB, United Kingdom
Email: [email protected]
Phone: +44 (0) 20 7946 0958